SPECIALTEES SITE SHIPPING AND RETURN POLICY

 

SHIPPING

Specialteesboutique.com ships out for FREE within the continental United States via UPS. Deliveries are made only Monday through Friday (excluding holidays). In stock orders are usually shipped within 5-10 business days. There are exceptions. Please see product description for details. A Specialtees Boutique representative will contact you if an item is sold out or on back order. Orders cannot be shipped to PO Boxes.

FREE Standard Shipping!!! Orders typically arrive within 5-10 business days (Monday through Friday not including holidays). There are exceptions. Please see product description for details. All deliveries are handled by UPS. Orders cannot be shipped to PO Boxes. NOTE: Some exceptions may apply see specific product description for details.

 PAYMENT AND BILLING

 Payment: Specialteesboutique.com currently accepts Visa, MasterCard Discover, and American Express. 

 Billing: Your Credit card will not be charged until you order is processed and ready for shipment. Special or Customized orders will be charged upon order.

 

RETURN POLICY

We hope you are thrilled with your purchase from Specialteesboutique.com.  However, if that isn't the case we will accept returns within 10 days of receiving your package. Please note: Return or exchange shipping is paid by the customer. Sale and/or clearance items are final sale.  Returned items must be in new condition, with their original tags still attached. (Returns must be unworn, in the state you received them, with original tags attached, and in the original packaging). We will issue a full credit on merchandise returned within 3 days of receiving your return. We will credit your original method of payment. 


Specialteesboutique.com reserves the right to deem merchandise unacceptable for return if found to be used, damaged, or mishandled.  For your protection, we recommend send your return prepaid via a shipping service that can be tracked, such as UPS. Please insure your return for the appropriate retail value and keep your receipt. We cannot guarantee refunds for items received damaged or for returns sent via a non-trackable method.

ALL MONOGRAMMED, PERSONALIZED, AND SALE MERCHANDISE IS FINAL SALE AND MAY NOT BE RETURNED.


All items should be returned to:
Specialtees Boutique

Attention: Website Returns
977 Moraga Road

Lafayette, CA 94549

 -Please send returns in original packaging.
-We will only accept prepaid shipping returns. 

-We do not accept C.O.D. deliveries.

RETURNING ITEMS TO A SPECIALTEES STORE

You can return your order to the Lafayette Specialtees Store, located at 977 Moraga Road Lafayette, CA 94549. Hours of Operation: Monday through Friday 10am to 7pm, Saturday 10am to 6pm, and Sunday 11am to 6pm. Please make sure to bring the original invoice, and the items you want to return. 

Please contact us with any question or comments.

Contact us by phone 925-283-9911, during the hours of 9am to 5pm Monday-Friday; or 24 hours a day by email info@specialteesboutique.com. A customer service rep will contact you within 48 hours.

 

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